Some comments from our customers:

Just wanted to drop you a line to say thank you for being so efficient and helpful when dealing with any problems we have had. I will definitely use the company again and recommend it to friends, family and colleagues. 
Andrew Woods

Lanes recently installed a gas fire for my 84 year old mother. The engineer who installed it was courteous and efficient and completed the work in a very professional manner. Their main office were very helpful and efficient in arranging for the installation. Best regards,
Jonathan Lloyd

I'd like to take this opportunity to say how impressed we have been so far with Lanes professionalism, speed of response and empathy with our current situation. We're pleased that you're doing everything you can to turn this around so quickly and we feel like we're in good hands...........
I just wanted to email to express my sincere thanks for everything that you've all done to help me resolve our kitchen problem so quickly. Paul and Jamie have done a fantastic job with what they've done today. They've been tremendously efficient and professional and there's nothing that's been too much trouble for them. They even kindly helped me out with moving the new fridge freezer into the house - thanks. They're a real credit to you and I can't thank them enough. Please pass on my thanks to everyone. Rest assured I'll be recommending your services to everyone who might show the vaguest interest......Thank you all once again. It's been a real pleasure being involved with you all. 
David Churchward

Your engineer did a first class job on Friday. He was very professional, efficient and courteous.  My mother was most impressed.  The fire is now up and running! 
Jonathan Lloyd

We are extremely happy with the installation and service. We are grateful that Lanes could do the job at such short notice. 
Ray McCarroll

I would like to express my thanks for the professional work your company has completed for us - re: our gas infusion change. Your engineers work was of a good quality and the site was kept clean. Everything was according to the estimate that was given.
Perihan Yazici

I was impressed with the approach of Lanes from the start. My initial call was dealt with professionally, and an appointment made quickly. I was told of the charging rates without asking. The engineer then tackled my boiler / central heating problems methodically and effectively. He was very polite, and worked quietly and cleanly. I shall unhesitatingly contact the company again if I need any household service which they provide.
Max Lankester, Richmond